Dedicated ERP hosting and managed website support
Dedicated Server Hosting and Managed Support for CLP International
QUAPE houses CLP International’s ERP workload on dedicated Singapore infrastructure in a TIA-942 data-centre facility and provides prompt managed support, including WordPress recovery following a website security incident.
The situation
What the customer needed resolved
CLP International is the Singapore headquarters of a regional chemical distribution and manufacturing group with operations across multiple Asian markets. According to project information provided to QUAPE, the wider operations support more than 500 employees. The business required a dependable environment for its ERP system, responsive infrastructure support and a technical partner that could also act quickly when its public WordPress website experienced a security incident.
Privacy and scope: Credentials, security-sensitive indicators, private system details and mailbox data are intentionally excluded.
QUAPE’s response
How the project was handled
Work was sequenced to restore service while reducing avoidable migration and production risk.
- 01
Reviewed the ERP workload, availability requirements, access controls, backup needs and support expectations before confirming the dedicated-server environment.
- 02
Provisioned dedicated Singapore infrastructure housed in a TIA-942 data-centre facility with the compute, storage and connectivity required for the ERP workload.
- 03
Coordinated the ERP hosting setup and validated application access, core dependencies and operational connectivity.
- 04
Provided ongoing managed infrastructure support so the customer had a responsive technical team for server and hosting issues.
- 05
Investigated the WordPress security incident, mitigated the identified malicious activity, restored affected website components and applied additional hardening measures.
Outcome
The documented result
CLP International’s ERP workload is housed on QUAPE’s dedicated Singapore infrastructure with ongoing managed support. Following a corporate WordPress website security incident, QUAPE resolved the identified security issue and strengthened the website configuration. According to the QUAPE project team, prompt and reliable support was a key reason the customer selected and continued working with QUAPE. No hosting or security configuration can guarantee that every future incident will be prevented.
Related customer outcome
Another case using this service
Compare the scope, response and available evidence from another QUAPE customer project.
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The Pine Garden (PGCake.com)
Over a relationship spanning more than 10 years, QUAPE replaced PGCake.com’s legacy custom ASP application with an open-source PHP stack and hosts its online ordering system on high-performance dedicated infrastructure in Singapore.
- Service
- Dedicated Server Hosting
- Delivery
- Application rewrite followed by more than 10 years of hosting support
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