Hosting Security and Shared Responsibilities
Protecting a website involves infrastructure, applications and everyday account practices. Learn how to discuss the controls and support your QUAPE service needs.
Built on a foundation of trust
Our services are anchored in a state-of-the-art Tier 3 Data Center located in Singapore, designed to ensure maximum uptime, operational efficiency, and most importantly, unparalleled security.
24/7 Surveillance & Monitoring
Our data center is equipped with cutting-edge surveillance systems that provide continuous monitoring.
Multi-Layered Authentication
We use biometric scans, keycards, and logs to ensure only authorized personnel access sensitive areas.
Encryption requirements
Use HTTPS and appropriate encrypted connections. Confirm whether storage encryption and key management are included in your selected configuration.
Network threat mitigation
Confirm DDoS protection, filtering and escalation arrangements for your service. No control can guarantee protection against every attack.
Standards and service scope
Facility certifications and service commitments apply to specific environments. Ask our team to confirm the relevant documentation and controls for your proposed deployment.
Information security practices
Review access permissions, monitoring, updates and recovery arrangements for your workload. Responsibilities should be documented between your team, QUAPE and any application providers.
APNIC
QUAPE is a proud member of APNIC, which manages and owns its own IP resources. This allows us to effectively manage all aspects of networking and ensure optimal performance.
Plan the right protection for your workload
Got another questions?
Reach out to us anytime to learn more about our services and how we can support you. Don’t hesitate, contact us now and let’s chat!
Start with your workload and responsibilities
Agree what is protected, who maintains it and how recovery will work.
Keep software maintained
Assign responsibility for operating-system, application and plugin updates.
Control access
Use unique credentials, limit permissions and enable multi-factor authentication where supported.
Plan recovery
Confirm backup coverage, retention and restoration testing. Discuss recovery assistance before an incident.
Frequently Asked Questions
Helpful answers about scope, delivery and ongoing support.
What should I do after a suspected website security incident?
Contact your hosting provider and authorised technical team promptly. Preserve relevant logs and backups, restrict access where appropriate, and agree a recovery plan before deleting files or restoring data. QUAPE can assess WordPress recovery requirements; do not send passwords through the enquiry form.
Can QUAPE provide additional security monitoring?
Discuss your requirements with our team. Vulnerability monitoring, file-change monitoring and other managed controls depend on the service scope, access and technical compatibility. Confirm coverage and escalation procedures before deployment.
Is VPS or dedicated hosting automatically more secure?
No. These services can provide greater control and isolation, but security also depends on configuration, updates, access controls and operational practices. Agree the management responsibilities for your application and infrastructure.