Dedicated Server Hosting and Managed Support for CLP International

What the customer needed resolved

CLP International is the Singapore headquarters of a regional chemical distribution and manufacturing group with operations across multiple Asian markets. According to project information provided to QUAPE, the wider operations support more than 500 employees. The business required a dependable environment for its ERP system, responsive infrastructure support and a technical partner that could also act quickly when its public WordPress website experienced a security incident.

Privacy and scope: Credentials, security-sensitive indicators, private system details and mailbox data are intentionally excluded.

How the project was handled

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  Reviewed the ERP workload, availability requirements, access controls, backup needs and support expectations before confirming the dedicated-server environment.

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  Provisioned dedicated Singapore infrastructure housed in a TIA-942 data-centre facility with the compute, storage and connectivity required for the ERP workload.

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  Coordinated the ERP hosting setup and validated application access, core dependencies and operational connectivity.

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  Provided ongoing managed infrastructure support so the customer had a responsive technical team for server and hosting issues.

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  Investigated the WordPress security incident, mitigated the identified malicious activity, restored affected website components and applied additional hardening measures.

The documented result

CLP International’s ERP workload is housed on QUAPE’s dedicated Singapore infrastructure with ongoing managed support. Following a corporate WordPress website security incident, QUAPE resolved the identified security issue and strengthened the website configuration. According to the QUAPE project team, prompt and reliable support was a key reason the customer selected and continued working with QUAPE. No hosting or security configuration can guarantee that every future incident will be prevented.

Evidence boundary

QUAPE project record supplied by the project team. The employee figure refers to the wider regional operations and is customer-supplied; no private HR data is published. The case does not publish ERP uptime measurements, incident-response duration or a permanent-security claim because a preserved public measurement dataset was not provided.