Malware Scan & Report
S$40.00one-time
Choose plan
- Full file scan
- Blacklist check (Google/Sucuri)
- Detailed infection report
Singapore · WordPress recovery
Get a clear recovery plan for your WordPress website.
If your WordPress site has unexpected redirects, suspicious files or changes you did not authorise, QUAPE can assess the problem and help plan recovery. The priority is to understand the affected environment, restore appropriate functionality and address the issues identified.
COMPARE & CHOOSE
WordPress recovery packages
Compare the available packages and review the full scope before you place an order.
Hacked Site Cleanse
S$180.00one-time
Choose plan
- Manual malware removal
- Restore access to wp-admin
- Google blacklist removal
Emergency Response
S$250.00one-time
Choose plan
- 2-hour guaranteed response
- Urgent malware removal
- Quick patch & secure login
Security Hardening
S$120.00one-time
Choose plan
- Firewall setup & hardening
- Disable XML-RPC, directory listing
- Secure .htaccess / wp-config.php
Review the selected plan and billing cycle before adding it to your cart. Confirm renewal terms, licences and any migration or management work before placing your order.
Need help choosing? →
Assess before changing the site
Review symptoms, available logs, backups and authorised access. Preserve useful evidence rather than deleting files indiscriminately or repeatedly restoring an unexplained problem.
Cleanup and restoration planning
Assess affected files, accounts and application components. Work out what can be restored from trusted sources and what may need repair, replacement or further specialist investigation.
Reduce the chance of recurrence
Review the identified entry points, updates and access controls. Agree follow-up work and responsibility for the parts of the site that need ongoing attention.
Useful information for the first conversation
What changed
Affected URLs, visible symptoms, approximate start time and any recent updates.
What is available
Hosting provider, existing technical contacts and whether logs or backups are available.
What matters most
Critical customer journeys, current business impact and any deadline for assessment.
Scope and responsibilities
Recovery depends on access, the nature of the incident and the quality of available backups. A scan alone cannot prove a site is free of every threat. Recovery time, data restoration and future security cannot be guaranteed. Legal notification, forensic investigation and compliance obligations are outside routine website recovery unless separately agreed with appropriate specialists.
THE WORK BEHIND THE SERVICE
See how customers use QUAPE.
Each story describes a specific project. Scope and results vary between customers.
A CLEAR NEXT STEP
A clear path from brief to delivery.
Start with your current setup, intended outcome and timeline.
1Triage
Confirm ownership, symptoms and the safest initial assessment steps.
- 2
Plan recovery
Agree authorised access, scope, restoration options and a quotation.
- 3
Repair and check
Carry out approved work and test the agreed website functions.
- 4
Handover
Explain findings, remaining risks and recommended follow-up care.
Frequently Asked Questions
WordPress recovery questions.
Have a requirement that is not covered here?
Ask Our TeamCan you help if another team cannot resolve the problem?
QUAPE can provide a fresh assessment where authorised access is available. Previous work, logs and findings are useful, but the outcome and timescale depend on the condition of the site.
Must I move hosting to use recovery support?
Discuss your current environment first. Access and provider restrictions affect what can be done. A hosting move, if appropriate, should be planned alongside recovery rather than treated as a cure by itself.
Should I send passwords with my enquiry?
No. Send a brief description and public website address only. Access requirements should be handled through an agreed secure channel after ownership and scope are confirmed.
Will the problem be fixed permanently?
We aim to address the issues identified and recommend hardening and maintenance. No provider can promise permanent immunity from every future vulnerability or attack.
